In our seven years of running better practice exercises for the Accounting function, we have accumulated a wealth of better practice ideas. Based on participants experience, the following suggestions have been made to assist you in aligning your Accounting function to “better practice”.
- Take your accounting team off site once every six months for a one day meeting. The agenda could include refocusing back to corporate goals, the finance goals, internal client feedback (e.g. results from a telephone survey), followed by discussion and setting of team and individual KRAs. You will find that when an individual agrees to be responsible for a KRA in front of colleagues, that commitment is more binding.
- Develop an “account management” culture…