1. Abandoning processes that do not work……………………………………… 12
  2. Ownership of project is in-house………………………………………………. 13
  3. Forecasting at category level rather than account code level…………… 13
  4. Fast light touch…………………………………………………………………….. 14
  5. Using a planning tool……………………………………………………………… 18
  6. Linking to current and future strategic issues and drivers………………. 22
  7. Separating targets and realistic forecasts……………………………………. 22
  8. A bottom-up process that is done quarterly………………………………… 23
  9. Designing the planning tool with months of 4 or 5 weeks……………….. 24

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