In our seven years of running better practice exercises for the Accounting function, we have accumulated a wealth of better practice ideas. Based on participants experience, the following suggestions have been made to assist you in aligning your Accounting function to “better practice”.

  1. Take your accounting team off site once every six months for a one day meeting. The agenda could include refocusing back to corporate goals, the finance goals, internal client feedback (e.g. results from a telephone survey), followed by discussion and setting of team and individual KRAs. You will find that when an individual agrees to be responsible for a KRA in front of colleagues, that commitment is more binding.
  2. Develop an “account management” culture

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